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piczell˚

Accessibility Statement

This statement was last updated on June 2026

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1. Our Commitment to Accessibility

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Piczell Real Estate Media LLC ("PICZELL") is committed to ensuring digital accessibility for individuals with disabilities. We continuously work to improve the user experience for everyone and apply the relevant accessibility standards to ensure our digital booking platforms, invoicing tools, and corporate websites are inclusive and usable.

 

2. Conformance Status

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To ensure our digital platforms are universally accessible, PICZELL targets conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with visual, auditory, motor, and cognitive disabilities.

While we strive to adhere strictly to these guidelines, we recognize that real estate media platforms inherently present unique challenges. Because our core business involves visual-heavy assets (high-resolution photography, 3D interactive tours, drone videos, and floor plans), full 100% automated conformance can sometimes be limited by the visual nature of real estate marketing files or the limitations of third-party media delivery software.

 

3. Accessibility Features on Our Platform

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We work to implement the following core accessibility standards across our website and booking tools:

  • Alternative Text: Providing descriptive alt text tags for structural images, logos, and critical navigation items.

  • Keyboard Navigation: Structuring our digital portals to support standard keyboard-only navigation for users who cannot operate a traditional mouse.

  • Contrast and Font Scale: Utilizing high-contrast color choices and scalable text frameworks to assist users with low vision or color blindness.

  • Clear Structure: Building our site layout using clean HTML structures, consistent headings, and descriptive link text to ensure screen readers can accurately interpret the layout.

 

4. Third-Party Media Portals & Tools

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As a real estate media provider, PICZELL utilizes highly specialized third-party software applications to deliver interactive 3D tours (such as Matterport and Cubicasa), virtual staging environments, and high-resolution locked delivery portals. While we advocate for accessibility with our software providers, PICZELL does not have direct control over the source code or accessibility updates of these third-party platforms.

 

5. Technical Specifications

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Accessibility of PICZELL's digital platforms relies on the following technologies to work with the particular combination of web browsers and any assistive technologies or plugins installed on your computer:

  • HTML

  • WAI-ARIA

  • CSS

  • JavaScript

 

6. Feedback, Assistance, & Contact Information

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We welcome your feedback on the accessibility of our platforms. If you encounter any accessibility barriers while attempting to schedule a shoot, process an electronic invoice, or download your media assets, please contact us immediately.

We will work directly with you to provide the requested information, book your services, or complete your transaction through an alternative, accessible communication channel (such as direct telephone assistance or manual email processing).

Please reach out to us at:

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Please be as specific as possible when describing the digital barrier you encountered so that our technical development team can investigate and deploy a fix promptly.

 

 

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